Supercook
Reset My Serial number - 2nd Hand-User
Reset My Serial number - 2nd Hand-User
Impossible de charger la disponibilité du service de retrait
Reset my serial number for 2nd-hand users.
If you're a second-hand Supercook user and want to enjoy the features of www.supercook.me and your appliance, please purchase the reset item. The reset includes a 2 months FREE Premium Subscription
Please sent us an email with your device serial number and store order number to support@supercook.me.
Let us explain
When purchasing a second-hand Supercook, think of it like buying a used car—service plans don’t automatically transfer to the new owner, who assumes responsibility for coverage. Or consider a second-hand phone, where apps and subscriptions don’t carry over, nor does the original owner continue paying for them.
This reset, grants you access to our platform and features, ensuring you have the same seamless experience as a first-hand owner.
Our company continuously supports, develops, and maintains the platform and apps that connect to our devices. Since our revenue comes primarily from new product sales, the reset fee allows us to extend access and maintain quality service for all users, including those with second-hand devices.
Ultimately, we recommend that the original seller (1st-hand) ensures the device’s serial number is accessible for transfer.
Thank you for understanding, and please reach out if you need any assistance with setup!